Privacy Policy

Your Privacy is Our Priority

At KIBO Perfumes, safeguarding your privacy is paramount. We are dedicated to protecting your personal information and maintaining complete transparency regarding how it is gathered, utilized, shared, and secured. This Privacy Policy explains our approach to managing your personal data when you engage with us, whether through our website or at our physical locations in the UAE and Oman.

Who We Are

KIBO Perfumes, established in the UAE with presence in both the UAE and Oman, serves as the data controller for your personal information. This policy adheres to relevant data protection regulations, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and Oman's Royal Decree No. 6/2022 – Personal Data Protection Law (PDPL), ensuring the lawful, fair, and secure handling of your data.

Our Official Website

We operate exclusively under the kiboperfumes.com domain. Exercise caution with fraudulent sites claiming affiliation with KIBO Perfumes. Our authentic and sole website is: www.kiboperfumes.com

Always verify the domain before submitting any personal details or completing a transaction.

Disclaimer: KIBO Perfumes bears no responsibility for any damages, data misuse, or fraudulent transactions conducted through unauthorized or counterfeit websites.

What Information We Collect

We gather and process the following categories of personal data:

  • Personal Identifiable Information: Name, email, telephone number, shipping address, etc.
  • Order and Payment Details: Credit/debit card data, billing information, purchase history.
  • Website Usage Data: IP address, browser specifications, access times, and page interactions via cookies and analogous technologies.
Why We Collect Your Data

We utilize your information to:

  • Process and oversee your purchases
  • Enhance your browsing and shopping journey
  • Share promotions, special offers, and new releases
  • Deliver customer assistance and address queries
  • Optimize website functionality and performance
Promotional Communication

You may receive notifications about KIBO Perfumes' newest collections, limited-time promotions, and seasonal campaigns via email or SMS. You can withdraw at any time by:

  • Selecting the unsubscribe option in emails
  • Contacting us at info@kiboperfumes.com
Transactional & Service Emails

These encompass order verifications, shipping notifications, and account-related correspondence. Opting out of these service messages is not possible as they are vital for your transactions.

Customer Support Communication

We may utilize your contact information to:

  • Verify your registration or purchase
  • Offer support and assistance
  • Deliver invoices or shipment tracking
  • Administer your account
Cookies & Tracking Technologies

We employ cookies to:

  • Retain your shopping basket
  • Remember your settings
  • Evaluate site engagement and refine user experience

You can modify cookie settings through your browser preferences. Note that disabling cookies may restrict certain website features.

Google Analytics

We utilize Google Analytics to collect aggregated information about user interactions with our platform. This encompasses:

  • Duration of site visits
  • Content accessed
  • Location data (derived from IP)

This enables us to enhance our site based on visitor patterns.

International Transfers

Your personal information may be transferred to and handled in jurisdictions outside your country of residence. We implement appropriate protective measures during international data transfers, including adequacy assessments and standard contractual provisions.

Data Sharing & Third Parties

We may share your information with:

  • Payment processors and financial institutions for transaction completion
  • Courier services for order fulfillment
  • Email platform providers for communications
  • We do not sell or lease your personal information to external parties.
Legal Obligations

We may reveal personal data if mandated by law or if we determine such disclosure is essential to:

  • Fulfill legal requirements
  • Safeguard our rights and assets
  • Prevent fraudulent or unlawful conduct
Data Security

We implement SSL encryption and adhere to industry-standard protocols to maintain the security of your data during transfer and storage. While we employ rigorous protective measures, no digital system offers absolute security. Please exercise vigilance and notify us of any questionable activity.

Business Transfers

Should a merger, acquisition, or sale of assets occur, your personal information may be conveyed to the successor organization. You will receive notification of such developments through email or website announcement.

Your Rights

You are entitled to:

  • View and modify your personal information
  • Request erasure or restriction of your data
  • Revoke consent for promotional communications
  • Lodge a complaint with the appropriate data protection regulator
  • To exercise these rights, contact us at  kiboperfumes@gmail.com.
Contact Us

For any questions, suggestions, or data-related inquiries, please reach us at: