Shipping Policy

Fast and Reliable Shipping to Your Doorstep

At KIBO Perfumes, we recognize the significance of prompt and secure delivery. We collaborate with trusted courier partners to ensure your orders arrive safely and punctually. Here's everything you need to know about our delivery services.

Shipping Methods

We offer multiple shipping options to suit your requirements:

  • Standard Delivery: 3-5 business days
  • Express Delivery: 1-2 business days
  • Same Day Delivery: Available in select locations (Oman & UAE)
  • International Shipping: 7-14 business days
Shipping Costs

🇦🇪 UAE

  • Free Shipping: Orders above 300 AED
  • Standard Shipping: Orders below 300 AED – 10 AED delivery fee

🇴🇲 Oman

  • Flat Shipping Fee: 2 OMR
Processing Time

Order processing generally takes 1-2 business days:

  • Orders submitted before 2 PM are processed the same day
  • Orders submitted after 2 PM are processed the following business day
  • Weekend orders are processed on Monday
  • Holiday orders may experience extended processing times
Delivery Areas

We currently deliver to:

  • UAE: All Over UAE
  • Oman: Nationwide coverage
Tracking Your Order

Stay updated about your delivery:

  • You'll receive a tracking number via email
  • Track your shipment in real-time on our website
  • SMS notifications for delivery updates
  • Email confirmations at each milestone
Delivery Instructions

To ensure seamless delivery:

  • Provide accurate and complete delivery address
  • Include contact phone number for delivery coordination
  • Specify any special delivery instructions
  • Ensure someone is available to receive the shipment
Failed Deliveries

If delivery is unsuccessful:

  • We'll attempt delivery 3 times
  • You'll receive notifications about unsuccessful attempts
  • Package will be held at local post office for collection
  • Contact us to arrange redelivery
Special Handling

We handle your orders with utmost care:

  • Fragile items are specially packaged
  • Temperature-sensitive items are climate-controlled
  • Signature required for high-value orders
  • Insurance included for all shipments
  • Contact Information

For delivery-related inquiries:

Email: kiboperfumes@gmail.com
 Phone: +971 50 287 9809
 Website: www.kiboperfumes.com

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have gathered personal data from a child under 16, we will take measures to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external platforms. We encourage you to review the privacy policies of any third-party websites you visit.

Legal Basis for Processing

We process your personal data based on various legal foundations, including your consent, performance of a contract, compliance with legal obligations, protection of vital interests, performance of tasks in the public interest, and legitimate interests pursued by us or third parties.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authorities within 72 hours and inform affected individuals without undue delay, providing details about the breach and steps taken to address it.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at kiboperfumes@gmail.com or write to us at our registered office address. We will respond to your inquiries within 30 days of receipt.